Support

Context Help

If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will show up. It offers exhaustive info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge array of tutorial videos describing how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a peek at our extensive Frequently Asked Questions database, which includes questions asked by real persons and offers practical solutions. We periodically "revamp" our FAQ section with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can contact our excellent team of customer service technicians available 24/7 and ready to help you with any issue. Each support ticket you submit will be responded to in less than sixty minutes (the average support ticket response time being about twenty mins), so you will never have to wait a long time to receive an answer to your question.